Question by Pierre: At a Marriott Hotel, if you book a “Senior Discounted Room” online, will you be asked for your ID at check-in?
Will a Marriott employee ask for an ID upon check-in if you reserve your room online with the “Senior Discount?”
My dad is 51 and wants to know if he will be asked for his ID. For the Downtown Toronto Courtyard, the non-Senior Discount price of the room is &170, while the Senior Price is $ 110.
Do you have any past experiences?
Best answer:
Answer by JazzSinger
I have booked discount rates before that required an ID, but I have never been asked or one. I do always have that ID on me, just in case the person at the front desk is being particularly conscientious. Another thing to look at is the rules for the senior rate. You said that your dad is 51. That’s on the young side for the senior rate. You might want to make sure that he does, in fact, qualify for that rate.
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I don’t think that qualifies for the senior rate (since I am that age as well). Try for a AAA discount if you are a member. I have been asked for IDs to check in, so it just isn’t worth the lie. Besides, if everyone did that, they wouldn’t have a senior rate!
Most of the time a Marriott employee will ask for a photo id along with the form of payment which must be a credit card. If the employee notices the date of birth, he or she will decide if it’s worth bringing it up to the guest about qualifying for the rate.
I work in a Marriott hotel and sometimes it’s not worth risking an arguement with a guest about a price difference. We try to make the check-in process go as quickly as possible especially if there is someone waiting after that person to check in.
Employees are not required to keep any paperwork to back up a guest’s rate unless it’s an ultra-discounted rate or it has been authorized by a superior.
The difference between the prices is $ 60 which the average hotel employee makes in almost a whole day’s work after taxes.
I will also let you in on a little secret: Tips will ALWAYS work.
If it were me and he slipped me a $ 10 I wouldn’t ask any questions and let him know that if there was anything else I could do for him to just ask us!
Money talks, but attitude is everything!